Contact Information Policy

At Chantilly & Pearl, we believe every detail matters, including the care and support we provide to our customers. Whether you have a question about one of our digital wedding designs, need help with a download or would simply like more information before making a purchase, we are happy to help.

Get in Touch

For all enquiries, please contact us using the email address below:

Email: chantillypearl@gmail.com

We welcome questions regarding our digital wedding invitations, save-the-dates, wedding welcome signs and other designs available in our shop.

Customer Support

We aim to respond to all enquiries as promptly as possible. Please allow a reasonable amount of time for a response, particularly during busy periods.

To help us assist you efficiently, please include your order number if your enquiry relates to an existing purchase.

Product Enquiries

If you are unsure whether a design is right for your wedding, we encourage you to contact us before purchasing. We are happy to answer questions about our products and help you choose a design that suits your vision.

Your wedding details matter to us, and we want you to feel confident in your choice.

Thank you for choosing Chantilly & Pearl. We look forward to hearing from you and being a small part of your special day. 🤍